The Crescent Medical Practice

NHS Scotland
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Ear Care Guidance

Adult Ear Care Clinics

Glasgow City Community Treatment and Care (CTAC) Service

Patients no longer require a referral from the GP practice and patients can call directly to make an appointment at health centre reception desks, self-refer to ear care clinics across all sectors.

Only patients aged over 16 receive this service within a Community Treatment Room setting.

These dedicated ear care clinics will provide patients with a holistic and individualised approach to ear care.

Reception staff will be first point of contact for patients when self-referring.

This service is available on :

  • Monday PM – Govan Health Centre
  • Friday All Day – Gorbals Health Centre

All other South Treatment Room ear care appointments are irrigation only appointments (until informed otherwise).

Advice for staff/patients on booking appointments:

  1. Patients must oil ears for a minimum of 3-4 times daily for a period of 7 days consecutive (olive oil, almond oil, or pharmacy issued wax softener
  2. Please ensure appointment date is booked after oiling period of 7 days.
  3. Patients should be booked for irrigation appointment firstly,

Methods of using oil to soften ear wax

  1. Lie on one side with affected ear uppermost.
  2. Instill 5 drops of Olive or Almond oil (unless you are allergic to nuts) at room temperature.
  3. Remain lying for 10 to 15 minutes.
  4. When you sit up wipe away any excess oil that may run out from ear lobe downwards.
  5. Do NOT put any cotton wool, tissue paper etc. into the ear.
  6. Do NOT use cotton buds to clean your ears.
  7. Repeat procedure with the other ear if required.
  8. Oil ear(s) using the above method 3-4 times daily for 7-10 days.
  9. The Treatment Room Nurse will reassess your ear to determine if the wax is soft enough for irrigation/microsuction.

These dedicated ear care clinics will provide adult patients with a holistic and individualised approach to ear care. All sectors will eventually be able to offer irrigation and microsuction. Patients will be assessed on an individual basis and if criteria met, offered ear clearance or an advisory service.


Gorbals Health Centre2 Sandiefield Road G5 9AB0141 201 5000 option 9
Govanhill Health Centre233 Calder Street G42 7DR0141 531 8300 option 5
Castlemilk Health Centre71 Dougrie Drive G45 9AW0141 531 8500
Thornliebank Health Centre20 Kennishead Road G46 8NY0141 531 6900
Govan Health Centre5 Drumoyne Road G51 4BJ0141 531 8400
Cardonald Medical Centre1831 Paisley Rd West G52 3SS0141 355 1033
Pollok Health Centre21 Cowglen Road G53 6EQ0141 531 6800
Mount Florida Medical Centre183 Prospecthill Road G42 9LQNo Reception Desk Call any health centre